Define: Consumer Decision Making

Consumer Decision Making
Consumer Decision Making
Consumer Decision Making FAQ'S

When making a consumer decision, you should consider factors such as price, quality, safety, reputation, warranties, return policies, and your personal needs and preferences.

No, it is illegal for companies to engage in deceptive advertising practices that mislead or deceive consumers. If you believe you have been a victim of deceptive advertising, you can file a complaint with the appropriate regulatory authorities.

It depends on the store’s return policy. While some stores may allow returns for a change of mind, others may have specific conditions or time limits for returns. It is advisable to check the store’s return policy before making a purchase.

Generally, a company cannot refuse to honour a valid warranty on a product you purchased. However, warranties may have specific terms and conditions, so it is important to review the warranty documentation to understand your rights and responsibilities.

In certain circumstances, you may have the right to sue a company if you are dissatisfied with a product or service. However, it is advisable to first attempt to resolve the issue through negotiation, mediation, or arbitration, as many companies have dispute resolution processes in place.

No, it is illegal for companies to charge hidden fees without disclosing them to consumers. Companies are required to provide clear and transparent pricing information, including any additional fees or charges.

No, it is considered deceptive advertising for a company to label a product as “all-natural” if it contains artificial ingredients. Companies must accurately represent the ingredients and characteristics of their products in their advertising.

No, if a product is defective, you may be entitled to a refund or a replacement under consumer protection laws. However, the specific remedies available to you may depend on the circumstances and the applicable laws in your jurisdiction.

In many jurisdictions, companies are required to obtain your consent before using your personal information for marketing purposes. However, it is important to review the company’s privacy policy to understand how they handle and use your personal information.

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This site contains general legal information but does not constitute professional legal advice for your particular situation. Persuing this glossary does not create an attorney-client or legal adviser relationship. If you have specific questions, please consult a qualified attorney licensed in your jurisdiction.

This glossary post was last updated: 25th April 2024.

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