Define: Federal Technology Service

The Federal Technology Service (FTS) is a division of the General Services Administration (GSA) that provides technology solutions and services to federal agencies.

FTS offers a wide range of technology services, including telecommunications, cloud computing, cybersecurity, data center management, and software development.

Federal agencies can access FTS services through various contracting vehicles, such as the GSA Schedule, government-wide acquisition contracts (GWACs), and blanket purchase agreements (BPAs).

Yes, state and local government entities can also utilize FTS services through cooperative purchasing agreements, which allow them to leverage the same contracts and pricing as federal agencies.

FTS follows strict security protocols and complies with federal cybersecurity standards to ensure the security of its technology solutions. They also work closely with agencies to assess and mitigate any potential risks.

Yes, FTS can assist federal agencies in procuring specific technology products through their acquisition services. They have established partnerships with various technology vendors to provide a wide range of options.

FTS adheres to federal laws and regulations regarding data privacy and protection. They implement robust security measures to safeguard sensitive information and ensure compliance with applicable privacy laws.

Yes, FTS actively supports federal agencies in their technology modernization efforts. They offer guidance, expertise, and innovative solutions to help agencies upgrade their technology infrastructure and systems.

FTS has established processes for handling disputes or issues with technology service providers. They work closely with agencies and vendors to resolve any conflicts and ensure the delivery of quality services.

Yes, FTS operations are governed by various regulations and policies, including the Federal Acquisition Regulation (FAR), the Federal Information Security Modernization Act (FISMA), and the GSA’s own policies and guidelines. These regulations ensure transparency, fairness, and accountability in FTS operations.