Define: Written Warranty

Written Warranty
Written Warranty
Quick Summary of Written Warranty

A written warranty is a written promise from a seller or manufacturer that their product is accurately described and will function correctly. It serves as a guarantee that any issues will be resolved or the product will be replaced at no cost. Unlike verbal promises, a written warranty can be used as evidence in case of any problems. It is crucial to carefully read and comprehend the written warranty before purchasing a product to understand the coverage and duration.

Full Definition Of Written Warranty

A written warranty is a written promise from a seller or manufacturer to a buyer that a product is defect-free or will be repaired or replaced if it does not meet specific standards. It is a contractual agreement that ensures the quality and performance of a product. For instance, when purchasing a new car, the manufacturer may offer a written warranty that covers repairs or replacements for a specified period. If the car malfunctions within that timeframe, the manufacturer will fix it at no cost. Similarly, when buying a new appliance like a refrigerator or washing machine, the seller may provide a written warranty guaranteeing its proper functioning for a certain duration. If it fails to do so, the seller will repair or replace it without charge. These examples demonstrate how a written warranty gives the buyer confidence in the product’s quality and expected performance, while also providing them with recourse if their expectations are not met.

Written Warranty FAQ'S

A written warranty is a legally binding document that guarantees the quality and performance of a product or service. It outlines the rights and responsibilities of both the consumer and the manufacturer or service provider.

A written warranty should include the duration of the warranty, what is covered and what is not covered, any limitations or exclusions, the process for making a warranty claim, and any remedies available to the consumer in case of a breach of warranty.

No, a written warranty must be in writing and signed by the manufacturer or service provider. Verbal warranties or implied warranties are not legally enforceable.

Yes, in most cases, a written warranty can be transferred to another person. However, it is important to review the terms and conditions of the warranty to determine if any restrictions or limitations apply.

If a product or service fails to meet the terms of the written warranty, the consumer may be entitled to remedies such as repair, replacement, or refund. The specific remedies will depend on the terms of the warranty and applicable consumer protection laws.

While a manufacturer or service provider can disclaim certain warranties, such as implied warranties of merchantability or fitness for a particular purpose, they cannot disclaim all warranties. Some warranties, such as those required by law, cannot be disclaimed.

Yes, a written warranty can be modified or waived, but only with the consent of both parties. Any modifications or waivers should be in writing and signed by both the consumer and the manufacturer or service provider.

Yes, a consumer can sue for breach of warranty if the product or service fails to meet the terms of the written warranty. However, it is advisable to first attempt to resolve the issue through negotiation or alternative dispute resolution methods before resorting to litigation.

Yes, there are usually time limits for making a warranty claim. These time limits are typically specified in the written warranty and may vary depending on the type of product or service. It is important to review the warranty to ensure compliance with any applicable time limits.

Yes, a consumer can seek legal assistance for warranty disputes. If a warranty claim cannot be resolved through negotiation or alternative dispute resolution methods, consulting with an attorney who specializes in consumer protection or contract law can help navigate the legal process.

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Disclaimer

This site contains general legal information but does not constitute professional legal advice for your particular situation. Persuing this glossary does not create an attorney-client or legal adviser relationship. If you have specific questions, please consult a qualified attorney licensed in your jurisdiction.

This glossary post was last updated: 17th April 2024.

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