Define: Canadian Anti Spam Law Of 2010 Opt In Framework Prior Consent

Canadian Anti Spam Law Of 2010 Opt In Framework Prior Consent
Canadian Anti Spam Law Of 2010 Opt In Framework Prior Consent
Full Definition Of Canadian Anti Spam Law Of 2010 Opt In Framework Prior Consent

The Canadian Anti-Spam Law (CASL) of 2010 introduced an opt-in framework that requires businesses to obtain prior consent from individuals before sending them commercial electronic messages (CEMs). This law aims to reduce the amount of spam and unwanted electronic communications received by Canadians.

Under CASL, businesses must obtain express consent from individuals before sending them CEMs, which include emails, text messages, and social media messages that promote a commercial activity. Consent can be obtained orally or in writing, and businesses must keep records of consent for at least three years.

CASL also requires businesses to clearly identify themselves in CEMs and provide a way for recipients to unsubscribe from future communications. The law imposes penalties for non-compliance, including fines of up to $10 million for businesses and up to $1 million for individuals.

Overall, CASL’s opt-in framework with prior consent aims to protect Canadians from unwanted electronic communications and promote responsible marketing practices.

Canadian Anti Spam Law Of 2010 Opt In Framework Prior Consent FAQ'S

CASL is a law that regulates commercial electronic messages, including email, text messages, and social media messages, in Canada.

The Opt-In framework requires businesses to obtain prior consent from recipients before sending them commercial electronic messages.

Prior consent can be obtained through express consent, where the recipient has explicitly agreed to receive commercial electronic messages, or implied consent, where there is an existing business relationship or the recipient’s contact information was disclosed to the sender.

Violating CASL’s Opt-In framework can result in significant fines, with penalties of up to $10 million for businesses and up to $1 million for individuals.

Yes, there are exemptions for certain types of messages, such as messages sent within an organisation, messages sent in response to inquiries, and messages sent to fulfill a legal obligation.

Businesses can ensure compliance by obtaining and documenting consent, providing clear and easy-to-use unsubscribe mechanisms, and keeping records of consent and unsubscribe requests.

Yes, businesses can send commercial electronic messages to existing customers with whom they have an existing business relationship, as long as the messages comply with CASL’s requirements.

To obtain express consent, businesses must clearly and simply explain the purpose for which consent is being sought, provide contact information for the sender, and allow recipients to easily opt out.

Express consent is valid until the recipient withdraws it, while implied consent has specific time limits depending on the nature of the relationship or interaction.

Businesses should take complaints and notices of non-compliance seriously and respond promptly by investigating the issue, taking corrective action, and documenting their response.

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This glossary post was last updated: 12th April 2024.

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